Return & Exchange Policy
At mylssa, your satisfaction is our priority. If you have any issues with your order, we offer a 30-day, no-questions-asked return and exchange policy. To be eligible for a return or exchange, please ensure the following conditions are met:
- The product must be unused, unwashed, and unaltered.
- All original tags and packaging must be intact.
- The item must be suitable for resale.
Please note:
- Original shipping costs, insurance fees, taxes, and any additional charges are non-refundable.
- Returns and exchanges are only accepted within 30 days of receiving the item.
How to Process a Return or Exchange:
- Contact our customer service team at info@mylssa.com with your order details.
- Our team will guide you through the return or exchange process.
- Once the return is confirmed, send the item back to us in its original condition.
For any issues or questions, our customer service team is happy to assist you!