Return & Exchange Policy

At mylssa, your satisfaction is our priority. If you have any issues with your order, we offer a 30-day, no-questions-asked return and exchange policy. To be eligible for a return or exchange, please ensure the following conditions are met:

  • The product must be unused, unwashed, and unaltered.
  • All original tags and packaging must be intact.
  • The item must be suitable for resale.

Please note:

  • Original shipping costs, insurance fees, taxes, and any additional charges are non-refundable.
  • Returns and exchanges are only accepted within 30 days of receiving the item.

How to Process a Return or Exchange:

  1. Contact our customer service team at info@mylssa.com with your order details.
  2. Our team will guide you through the return or exchange process.
  3. Once the return is confirmed, send the item back to us in its original condition.

For any issues or questions, our customer service team is happy to assist you!